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2010 Alert Archive

September 2010

Customers Continue to Receive Calls Claiming to be from VISA Check Fraud ~ September 8, 2010

Our customers are continuing to report that they are receiving phone calls from a VISA fraud department asking for their debit card number along with personal information. The phone call is automated, so the customer doesn't actually speak to anyone, they are simply asked to enter the requested information.

These calls have increased in number over the last few days and are being reported by cell phone users as well as land-line phones. 

Please remember to never give out account information over the phone.

To file a complaint or to get free information on consumer issues, visit the Federal Trade Commission Website at http://www.ftc.gov/phonefraud or call toll-free, 1-888-382-1222.

September 1, 2010

Safeguarding Customer Information ~ Masking Account Numbers
 
As part of our continuing commitment to safeguard customer information and prevent identity theft, Community First Bank will be “masking” account numbers on all bank statements and notices beginning September 1, 2010. This means that only part of your account number will be printed on the statement or notice. Feel free to call or stop in if you have any questions.

July 2010

Customers Receiving Calls Claiming to be from VISA Check Fraud July 19, 2010.

We have been informed that a few of our customers have called reporting that they have received phone calls from a VISA fraud department asking for their debit card number along with personal information . The phone call is automated, so the customer doesn't actually speak to anyone, they simply enter the requested information. The number of the caller is 731-885-4000.

Please remember to never give out account information over the phone.

July 2, 2010

E-mail Claiming to Be From the FDIC

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of a fraudulent e-mail that has the appearance of being sent from the FDIC. The subject line of the e-mails state: "you need to check your Bank Deposit Insurance Coverage." The e-mail tells recipients that, "You have received this message because you are a holder of a FDIC-insured bank account. Recently FDIC has officially named the bank you have opened your account with as a failed bank, thus, taking control of its assets." The e-mail then directs recipients to click on a link stating "You need to visit the official FDIC website and perform the following steps to check your Deposit Insurance Coverage."

This e-mail and associated Web site are fraudulent. Recipients should consider the intent of this e-mail as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers and should not click on the link provided.

The FDIC does not issue unsolicited e-mails to consumers. Financial institutions and consumers should NOT follow the link in the fraudulent e-mail.

July 1, 2010

Claims of being stranded swindles consumer out of thousands of dollars.

From the FBI Cyber Investigations: The IC3 continues to receive reports of individuals' e-mail or social networking accounts being compromised and used in a social engineering scam to swindle consumers out of thousands of dollars. Portraying to be the victim, the hacker uses the victim's account to send a notice to their contacts. The notice claims the victim is in immediate need of money due to being robbed of their credit cards, passport, money, and cell phone; leaving them stranded in London or some other location. Some claim they only have a few days to pay their hotel bill and promise to reimburse upon their return home. A sense of urgency to help their friend/contact may cause the recipient to fail to validate the claim, increasing the likelihood of them falling for this scam.

If you receive a similar notice and are not sure it is a scam, you should always verify the information before sending any money.

 

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