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Lost or Stolen Card
Report a Lost or Stolen Card
- Log into your FirstNet account, click on Options, then on ATM/Check Card.
- Check the box under Lost/Stolen, click submit, then click confirm
- Call into the FirstLine Telephone Banking system at 608-375-4900 or 1-800-485-2871
- Press 2 for ATM or Check Card, Press 2 to report a lost or stolen card.
Please note: Once the card is changed to deactivated status, the status cannot be changed back and a new card will have to be ordered. Call 608-375-4117 during normal business hours to request a new card.