Electronic Notices FAQs

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eStatements Frequently Asked Questions

Am I Automatically Enrolled In eStatements?

No. You will need to enroll your accounts in eNotices. Select eStatements from the dashboard and follow the prompts.

If I Open A New Account, Will It Automatically Be Enrolled In eStatements?

No. You will need to go to one of your accounts via online or mobile banking, click on settings, find the estatement section, click on advanced settings, and agree to the terms and conditions. Contact digitalbanking@cfbank.com if you need assistance.

Why Did I Get A Paper Statement After I Enrolled For eStatements?

To ensure your eStatements are set up properly, the first statement after enrollment will produce both an electronic and paper version of the statement.

Can My eStatements Be Sent To More Than One Person?

You can set up additional recipients to receive eStatements. This can be setup under Additional Recipients when you go into eStatements on the dashboard. You will need to assign each person a User ID and Password to access eStatements.

How Long Are My eStatements Available Online?

eStatements will begin accumulating once you enroll. They will be available for up to 18 months.

How Can I Keep My eStatements Longer Than 18 Months?

When you view your statement, it will open in a .PDF format. You can save the document(s) to your device.