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Phone Scam

Thursday, January 16, 2014/Categories: Scams and Alerts

We have been made aware of a phone scam active in our service area. This scam involves a phone call from someone claiming to be a computer technician. The phony technician indicates there are problems with the victim's computer that require immediate attention. He/she then attempts to gain remote access to the computer and installs malware or other malicious programs on it. Additionally, he/she may ask for credit card or bank account information to pay for these services. Legitimate computer companies will not contact you unsolicited to assist with these types of issues.

If at any time you have concerns that your account credentials or any banking related information has been compromised please contact Community First Bank immediately. Any questions or concerns can be directed to the Electronic Banking Department at Community First Bank 608-375-4117 or by email at ebankingsupport@cfbank.com.

Important Security Reminders:

  • Do not provide personal information over the phone or via email.
  • Contact your financial institutions and credit card companies immediately if someone has gained access to your account information.
  • Do not allow anyone access to your computer who you do not know and trust, particularly if you did not initiate the contact. 
  • Keep anti-virus and anti-malware software current and turn on computer firewalls.
  • Contact a reputable computer professional for assistance if your computer has been infected.
  • Regularly check your credit report.